Terms of Use

Welcome to PetlyGuide

Welcome to PetlyGuide (petlyguide.com). These Terms of Use (“Terms”) explain the rules and expectations for using our website, mobile versions, and services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who can use our Service

• Eligibility: You must be at least 13 years old to use PetlyGuide. If you are under 18 (or the legal age in your country), you must use the Service with the involvement of a parent or guardian.
• Account responsibility: If you create an account, you’re responsible for keeping your password and account details confidential and for all activity under your account. Notify us immediately if you suspect unauthorized use.

2. Acceptable use

• Be respectful: Don’t post content that is unlawful, abusive, hateful, harassing, defamatory, obscene, or that infringes others’ rights.
• No illegal activity: Do not use the Service to promote illegal conduct, sell prohibited items, or share illegal materials.
• No harmful behavior: Do not attempt to access, interfere with, or harm the Service, other users’ accounts, or our servers (including attempting to reverse-engineer, scrape, or overload the Service).

3. Content on the Service

• User content: You may be able to submit content (comments, photos, reviews, forum posts). By submitting content, you grant PetlyGuide a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute that content in connection with the Service.
• Responsibility for your content: You are responsible for anything you post. Don’t post private information about others or content you don’t have permission to share.
• Moderation: We may remove or edit content that violates these Terms or our community guidelines. We do not guarantee that all content will be reviewed or removed.

4. Intellectual property

• Our content: All text, images, logos, designs, and other materials provided by PetlyGuide are protected by copyright, trademark, and other intellectual property laws. You may use materials for personal, non-commercial purposes only, unless we give written permission otherwise.
• Trademarks: “PetlyGuide” and related logos and marks are our trademarks. Don’t use them without our permission.

5. External links and third-party content

• Third-party links: The Service may link to third-party sites, products, or services. We do not endorse and are not responsible for those third parties or their content. Your interactions with third parties are solely between you and them.
• Advertisers and affiliates: We may display sponsored content, ads, or affiliate links. Ads and promotions do not reflect our endorsement of the advertiser’s products or claims.

6. Disclaimers and limitation of liability

• No professional advice: Information on PetlyGuide (including pet care tips and health-related information) is for general informational purposes only and is not a substitute for professional veterinary, medical, or legal advice. Always consult a qualified professional for specific concerns.
• “As is” service: The Service is provided “as is” and “as available.” We do not guarantee the Service will be uninterrupted, error-free, or free of harmful components.
• Limitation of liability: To the fullest extent permitted by law, PetlyGuide and its affiliates, officers, employees, and partners will not be liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or use, arising out of or in connection with your use of the Service. Our total aggregate liability is limited to the amount you paid us in the past 12 months for use of the Service, or, if none, a modest sum (where allowed by law).

7. Indemnification
   You agree to defend, indemnify, and hold harmless PetlyGuide and our affiliates, officers, and employees from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of others’ rights.

8. Privacy
   Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and share personal information. By using PetlyGuide, you agree to that policy. If you’re in the EU/UK, we provide additional GDPR-related information in the Privacy Policy.

9. Termination and suspension
   We may suspend or terminate your access to the Service at any time, with or without notice, for any violation of these Terms or other policies, or for any lawful reason. You may also close your account at any time through your account settings or by contacting us.

10. Governing law and dispute resolution

• Governing law: These Terms are governed by the laws of the jurisdiction where PetlyGuide is operated. If you are an international user, this does not prevent you from having certain consumer rights under your local laws.
• Dispute resolution: If a dispute arises, we encourage you to contact us first so we can attempt to resolve the issue. Where required by local law, disputes may be resolved in local courts; otherwise, disputes may be handled by binding arbitration or in courts chosen by PetlyGuide (as set out in more detailed policy documents).

11. Changes to these Terms
    We may update these Terms from time to time. We’ll post the updated Terms on the site with a revised “Last updated” date. Continued use of the Service after changes means you accept the new Terms.

12. Contact us
    If you have questions, concerns, or need assistance, please contact:
    PetlyGuide
    Email: support@petlyguide.com
    Address: [Insert business address if applicable]

Last updated: 09/09/2025

Notes and optional legal add-ons (if you’d like them included)

• Cookie policy reference: Add a short clause pointing to a Cookie Policy if your site uses tracking cookies.
• EU/UK consumer rights: If you expect many EU/UK users, consider an explicit clause describing rights under local consumer protection laws and how to exercise them.
• Arbitration and class-action waiver: If you want arbitration and waiver of class actions, include a clear and conspicuous section and ensure enforceability under applicable law.
• Accessibility: A statement about website accessibility and a contact method for accessibility issues can be helpful.

If you want, I can:

• Customize the Terms for a specific country (e.g., US, UK, Germany).
• Add a short version (“Quick summary”) for readers who want a plain-language overview.
• Draft a Privacy Policy, Cookie Policy, or Community Guidelines to match these Terms.